1. Are you a manufacturer or a trading company?
We are a professional manufacturer of agricultural micro irrigation products. Our facilities are optimized for high-quality production.
2. What is the typical delivery time?
Samples: 1-7 days; LCL orders: 7-15 days; FCL orders: 15-20 days. OEM & ODM orders are handled on a case-by-case basis.
3. What are your terms of payment?
Generally, 30% paid in advance by T/T as a deposit, and 70% against the copy of B/L. For small orders, 100% advance payment is preferred to save transaction costs.
4. Can I request free samples?
Yes, we can supply samples for free. You only need to bear the air express freight cost.
5. How do you handle quality problems?
If any issues occur, please provide photos/videos and invoice numbers. Once confirmed by our after-sale team, we will provide a satisfactory solution, which may include replacement or credit.
6. What certifications do your products have?
We hold ISO9001:2015 certification and have passed BV and SGS inspections. We can also provide specific certifications like SONCAP or COC as required by destination countries.